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Ordering and Delivery

UK 1st Class Delivery - £1.25
Europe - £5.50 - delivery usually 4-7 days.
USA and Rest of World - £6.50 - delivery usually 7-10 days.
Guaranteed Next Working Day Delivery (UK only) - if ordered by 1pm - £5.95 (Orders placed on a Friday will be guaranteed for Monday)
Guaranteed Saturday Delivery (UK Only) - £7.95 if ordered by 1pm Friday

We know that you are keen to receive your purchase so we endeavour to dispatch most items  within 24 hours of ordering. 

If an item is not in stock it will usually be dispatched within 3-7 days of ordering and you will be notified of any delay. If we cannot deliver within this time you will be notified immediately and, with your agreement, we will arrange another time for delivery. If another time cannot be agreed we will fully refund your order. 

Stock
99% of items shown are in stock.  If an item is not in stock a note to allow a certain number of days for dispatch will be shown.

Goods are sent by first class or recorded mail, and may have to be signed for on receipt.


Standard deliveries are made between 9am and 5pm Monday to Friday.

Although we will make every effort to ensure your products are delivered within the time stated, we take no responsibility for loss or damage incurred where delivery is time dependent.  No compensation is payable to the customer for delayed receipt or inconvenience.

Please examine goods before signing for them to ensure they are in good condition.

Delivery charges are per order.

Your goods will be delivered with a £ Sterling receipt for goods purchased.

Returns - Please see Terms

Privacy Policy

Please see Terms

Contact Information

Tel: 01732 882986
Email: info@diamondkids.co.uk

Office:

Meteor Web Marketing
66 Nutfields
Ightham
Kent
TN15 9EA